Frequently Asked Questions
HOW ARE PRODUCTS SHIPPED FROM NATURALSTACKS.COM?
We offer 5 shipping options:
United States - FREE CILTEP Competitive Based Standard Shipping (Avg 8 business days)
United States - $4.95 Competitive Based Standard Shipping (Avg 8 business days)
United States - $20.00 - Expedited FedEx Home Delivery Shipping (Avg 4 business days)
Canada, UK- $15 - DHL Globalmail Packet Priority (Avg 12 business days)
International- $34.95 - DHL Globalmail Packet Priority (Avg 12 business days)
Shipments are made Monday through Friday. Weekend delivery is not available. Cut off time for same day shipments is 11am ET. All other shipments will ship the next business day.
All “Regular” shipments, including free shipping subscriptions, are sent via competitive based shipping options. International orders to some countries may take longer than 15 days and may be subject to duties and/or taxes.
ARE NATURAL STACKS FDA APPROVED?
Dietary supplements are not reviewed and approved by the Food and Drug Administration (FDA). Natural Stacks LLC.'s products are over the counter dietary supplements and do not require FDA approval. However, each supplement is subject to rigorous quality testing and is manufactured and packaged in FDA registered facilities.
IS THERE A MONEY BACK GUARANTEE?
Yes! All orders purchased through NaturalStacks.com are backed by our 30-day 100% money back guarantee from the date of purchase. No shipping costs will be refunded. If in the unlikely event you are not completely satisfied with your purchase, contact firstname.lastname@example.org and we will process your eligibility for a refund. Any additional bottles must be returned unopened for a refund (shipping & handling charges are not refundable).
DO YOU ACCEPT BITCOIN?
At this time we are no longer accepting Bitcoin as a payment method. We are big fans of cryptocurrency at Natural Stacks and will look to start accepting Bitcoin, Litecoin and others again in the near future.
WHY DON'T YOU SHIP TO AUSTRALIA OR NEW ZEALAND?
ENTERING APO or FPO MILITARY ADDRESSES
To make sure your package gets to its destination, follow the instructions for entering a military address on this page.