Genius Rewards is our loyalty program that lets you earn points for purchases and other activities on the Natural Stacks website. These points can be redeemed for discount coupons to be used on your next order.

Join the program by clicking on the brain icon on our website. you earn points for different activities on the website. For example, you’ll earn 200 points for joining, 5 points for every $1 spent, and extra points for actions like leaving reviews, referrals, or following on social media.

Sign in or create your Genius Rewards account by clicking the brain icon on our website homepage. From there, you’ll be able to see your points balance and the available coupons you can redeem. Select the discount you’d like and apply the coupon code at checkout on your next order. Please note that coupons cannot be used on subscription orders.

Genius Points cannot be used on subscription orders.

Yes. Genius Points expire on a rolling 365-day basis if there is no points activity on your account. This means points will expire if they are not used or if there is no earning or redeeming activity within 1 year. To keep your points active, simply continue earning or redeeming rewards within that period.

No, Genius Rewards coupons cannot be combined with other discount codes. Only one discount can be applied per order.

You can check your Genius Points balance by signing into your account and clicking the brain icon on our website homepage. This will show your current points and available rewards.

Yes! All orders purchased through NaturalStacks.com are backed by our 30-day 100% money back guarantee from the date of purchase. No shipping costs will be refunded. If in the unlikely event you are not completely satisfied with your purchase, contact support@naturalstacks.com and we will process your eligibility for a refund. Any additional bottles must be returned unopened for a refund (shipping & handling charges are not refundable).

Refunds are processed within 3–5 business days after we receive the returned item or confirm a rejected delivery. (shipping & handling charges are not refundable).

Yes. Return unopened items through your order page or by contacting support. Once received, we will process your refund promptly. (shipping & handling charges are not refundable).

Yes. Contact support to request an exchange. Exchanges are subject to product availability. Shipping fees may apply as well as difference in product price.

Contact support at support@naturalstacks.com immediately with a photo of the product and we'll get back to you promptly.

Refuse the package with the carrier. Once returned to us, we will process your refund within 3–5 business days. (shipping & handling charges are not refundable).

Yes, we offer a 30-day money-back guarantee, and your first opened product can be returned within that period. However, additional opened bottles of the same product are not eligible for a refund. Please contact support at support@naturalstacks.com first to start the return process.

We will send an email confirmation once your return arrives at our fulfillment center.

Orders placed before 8 a.m. PT (10 a.m. CT; 11 a.m. ET) on a business day will ship the same day. Orders placed after 8 a.m. PT will ship the following business day. Occasionally, processing times may vary based on peak product availability and special promotions.

Service
Standard Shipping
UPS 2nd Day
USPS Priority Mail

Shipping Cost
Orders over $70: Free!
Orders under $70: $5.95
Varies based current discounted carrier rates $10.50

Transit Time
Average 1-7 business days
2 business days
1-3 business days

*UPS does not count Saturdays, Sundays, or federal holidays within their delivery time. USPS does count Saturdays for delivery to most areas but does not count Sundays or federal holidays. Estimated days for delivery are also not guaranteed.        

We strongly recommend against shipping to hotels, vacation rentals, or other temporary addresses, as we cannot guarantee delivery timelines to these locations. Delays, early arrivals, or missed deliveries may result in lost or unclaimed packages.        

Please note: If a package is not returned to sender due to a missed delivery, refusal, or unpaid customs duties, we may be unable to issue a refund.  

For all orders shipping to a PO Box or APO address, please choose either Free Shipping or USPS Priority Mail only. UPS does not deliver to PO Boxes nor military addresses. Our fulfillment team will select an alternative shipping method when an address contains a PO Box and UPS shipping services are selected. 
When shipping to a military address, use the recipient’s full name and rank and DO NOT include city or country name. Must also include the unit/CMR/PSC number, the APO/FPO/DPO box number, the APO/FPO/DPO designation, the AA/AE/AP region and Zip Code. 

Yes, we offer international shipping to most countries. If your country is not available in the Country/Region list at checkout, we do not ship to your country at this time.    

Service
CANADA Standard Shipping
International Express Shipping

Shipping Cost
Orders over $70: $9.99
Orders under $70: $14.95
Varies based current discounted carrier rates

Transit Time
Average 2-7 business days
Average 2-10 business days

Orders placed using Canada Standard Shipping will ship via USPS or UPS, using the most economical method. Orders placed using International Express Shipping will ship via UPS. If you prefer your order to be shipped using a specific carrier, please select an alternate from available options. 
Please note that delays in delivery may occur if a package is randomly selected by the destination country’s customs department or agency for inspection. We have no control over the process or additional charges associated with the delivery and importation of an order into any country. We do not profit from these charges, and we work closely with brokers and carriers to try and avoid delays. 

Our Australian distribution is handled by Natural Stacks Australia. All of your favorite Natural Stacks products can be purchased at NaturalStacks.com.au.  

Please check around your delivery area and with anyone in your household. If it hasn’t arrived within 48 hours, please reach out to support@naturalstacks.com        

Contact support immediately at support@naturalstacks.com to update the address before your order ships. If the order has already shipped, we cannot cancel or make changes to it. Please contact the carrier.     

Once your order has shipped, you’ll receive a tracking number via email so you can follow its journey. Simply enter it on the carrier’s website to check the latest updates.

You can also conveniently track your order anytime here: https://track.naturalstacks.com/

Shipping methods cannot be changed once the order is processed. Once the order ships, we cannot cancel or make changes to it.         

Customs delays are outside our control. Contact the carrier or your local customs office for updates. We monitor shipments and will assist if packages are returned.        

We cannot guarantee exact delivery dates, as shipping times vary. For subscriptions, you can schedule delivery frequency but not a specific day.

You can make changes to your order up to 24 hours before it is processed. If your order has already shipped, you can refuse the delivery, and a refund will be issued once the package is returned to us.

You can reschedule, update, or cancel your subscription anytime using this link:
https://www.naturalstacks.com/tools/recurring/get-subscription-access

Yes. You can manage delivery frequency and pause or resume from your subscription account dashboard.

https://www.naturalstacks.com/tools/recurring/get-subscription-access

Update your payment method by Manage Subscription > Payment Methods and update accordingly.

We will notify you via email and you'll be able to access your subscription account to update your payment method in your account to avoid disruption.

Yes. Pause your subscription for one or more cycles from your account dashboard.

Manage you subscription here

Yes. Update your subscription products in your account before the next billing cycle.

Subscriptions are billed automatically using your original payment method at the frequency you selected. You can manage or update your subscription at any time through your account.

Yes, we confirm that our products are formulated to be free from the nine major U.S. allergens, which includes (but is not limited to) dairy, peanuts, tree nuts, wheat, and sesame.

Dopamine Brain Food is designed to support your brain’s natural dopamine production already within healthy levels* , which helps with motivation, focus, and mental drive over time. It’s not a stimulant, so it doesn’t produce an immediate energy or mood spike like caffeine. Some people notice subtle effects quickly, while for others, it may take consistent use over several days or weeks to feel the benefits.

For best results, take it on an empty stomach, which helps your body absorb the nutrients more effectively.

Yes! Our products are designed to be stacked safely. While our products can be safely combined, some should be taken at different times of day for different symptoms. We recommend to always consulting a healthcare professional before use.

Each serving (3 capsules) of MagTech contains 200 mg of elemental magnesium. The Supplement Facts panel lists elemental magnesium, not the total weight of the magnesium compounds.

For transparency, we also show the actual weights of each type of magnesium:

Magnesium L-Threonate (Magtein®) → 72 mg
Magnesium Glycinate → 80.7 mg
Magnesium Taurate → 47.3 mg

All three forms are chelated (bound to amino acids) for high bioavailability.

Our products are formulated for adults. We cannot recommend anyone under 18 to take our products.

Some supplements may interact with prescription medications. Please consult your doctor before combining.

Results vary by product and individual. Some may notice effects immediately, others in days or weeks.

At this time we are no longer accepting Bitcoin as a payment method. We are big fans of cryptocurrency at Natural Stacks and will look to start accepting Bitcoin, Litecoin and others again in the near future.

Dietary supplements are not reviewed and approved by the Food and Drug Administration (FDA).  Natural Stacks LLC.'s products are over the counter dietary supplements and do not require FDA approval. However, each supplement is subject to rigorous quality testing and is manufactured and packaged in FDA registered facilities.

Products are discontinued based on demand, ingredient availability, or formula improvements. We always aim to provide better and more effective formulations.

Yes! Reach out anytime at support@naturalstacks.com for help with orders, products, or if you just need to chat!

Yes! Natural Stacks products are formulated using natural vitamins, minerals, and amino acids at safe, effective doses. Many customers use them daily over long periods to support focus, energy, mood, and overall wellness.

We love hearing from our customers! You can leave a review directly on the product page on our website. If you’d like to share additional feedback or have questions, you can also contact our support team at support@naturalstacks.com and we’ll be happy to help.